私的
プライバシー
Privacy
Policy
Last updated: January 2026
Your privacy matters to us. This policy explains how Yume Ramen B.V. collects, uses, and protects your personal information in compliance with GDPR.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This may include: name, email address, phone number, delivery address, payment information, and order history.
We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Send order confirmations and updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our services and website experience
- Prevent fraud and ensure security
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Information Sharing
We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions
- Service providers who assist our operations
- Legal authorities when required by law
All third parties are bound by confidentiality agreements and may only use your information for the specific purposes we authorize.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and cart contents
- Analyze website traffic and usage patterns
- Personalize your experience
- Enable certain website functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
We use Google Analytics for website analytics. You can opt out using Google's browser add-on.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@yuumee.nl. We will respond within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Order history is retained for 7 years for tax and legal purposes. You may request deletion of your account at any time, and we will delete data not required for legal compliance.
Your Data Rights
Under GDPR, you have the following rights:
Access
Request a copy of your personal data
Rectification
Correct any inaccurate information
Erasure
Request deletion of your data
Portability
Receive your data in a portable format
Objection
Object to certain processing activities
Restriction
Limit how we use your data